Auto generated response to an online query:
Thank you for contacting Eastman Kodak Company.
You will receive a personalized e-mail message shortly. Our goal is to respond within 24 hours, however, a response to this e-mail may be delayed due to a s natural disaster where our support center is located.
Scouring the news for where today’s natural disaster is … but nothing seems to be happening in Rochester, N.Y. …
It’s December 17th, and I received the same message today. I did a google search for “due to a s natural disaster where our support center is located.” and this posting came up. I wanted to see how long Kodak has had this “excuse” in their autoreply message.